Location
Ipswich, England, United Kingdom

Hours
Monday to Friday - 37.5 hours per week

Salary
Negotiable

About the Role
Help us make a difference as a Transfer Station Manager in Ipswich. You will effectively manage the transfer station, ensuring consistent Health & Safety and Environmental compliance, and delivering first-class customer service in line with pre-defined business KPIs. You will promote employee engagement to support continuous improvement in productivity and quality of service provision through continuous review and improved site profitability, supporting business growth and best-in-class performance.

Your core responsibilities include overseeing site adherence to key processes relating to health and safety, security, employee relations, and legislation. You will ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity. Supervising, coaching, and training the team to produce the highest levels of customer service will be essential. You will promote open channels of communication with all departments within the Division and the wider Biffa Business, proactively and consistently reviewing all processes used by the Transfer Station. Defining and supporting the development of staff by identifying and sharing best practices will be part of your role. You will manage and ensure compliance with Health & Safety, Environmental, Employment legislation, and Company policy to ensure defined standards and best practice are adhered to. Additionally, you will agree, monitor, and manage the full P&L budget, delegating accountability where appropriate, supporting financial year-on-year growth of the depot. Working within cross-divisional teams to provide integrated waste solutions using best practice and continuous improvement is also expected.

About Biffa
Changing the way people think about waste. At Biffa, we love working with waste. Whether turning it into sustainable power, finding new ways to recycle it, or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. This view is shared by our 11,500+ people around the country, who trust us to provide a career that’s always rewarding, often challenging, but never dull. It’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to Diversity
At Biffa, we believe different ideas, perspectives, and backgrounds are key to developing a creative working environment that delivers real results. We champion diversity and equality at every turn.

Experience
Experience as an Operations Manager or in a position of similar responsibility within the Services or Logistics industry. Proven people and health & safety management experience in a unionised environment.

Qualifications
COTC Health & Safety qualification advantageous (IOSH or NEBOSH).

About you
You are a proactive leader with strong communication skills and a commitment to continuous improvement. You have the ability to manage multiple priorities while maintaining high standards of health, safety, and environmental compliance. You are motivated to drive best practice, support team development, and contribute to business growth.