Account Delivery Director - Monitoring Services - Lenders & Investors


Location
London
Hours
Full Time
Salary
Negotiable
About the Role
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. With over 34,000 people across more than 30 countries, we are dedicated to improving quality of life by solving complex challenges and delivering impactful solutions.
As an Account Delivery Director within our Lenders, Investors, and Insurers team, you will lead and manage key local and regional account relationships to establish Arcadis as a trusted partner and drive growth across the accounts managed. You will define and execute account plans for multiple local and regional accounts, including technical service delivery and commission management.
You will collaborate closely with Service Capability Leads to identify existing solutions for new clients, anticipate future market needs, and proactively engage clients by sharing insights, innovation, and perspectives on market issues. We are particularly interested in candidates with experience in Funder/Developer Monitoring Services who can independently lead and deliver Technical Due Diligence reports.
Key Responsibilities:
- Develop and implement account plans aligned with Arcadis UK business objectives to drive profitable growth.
- Grow new and existing local and regional accounts to meet or exceed revenue, bookings, and margin targets.
- Maintain deep knowledge of lender and investor client markets to identify trends and emerging opportunities.
- Support strategic priorities such as sustainability, energy transition, and digitally enabled solutions.
- Manage local pursuits, contribute to bid/no-bid decisions, prepare proposals, and support successful pursuits.
- Collaborate with Value Proposition Leaders to tailor Arcadis value propositions into commercially viable offerings.
- Capture and share client data including track record, case studies, sales collateral, and lessons learned.
- Manage pipeline and feed opportunities into the business line pipeline to ensure a steady flow of pursuits.
- Foster cooperation across Arcadis to maximize cross-selling and trade-up opportunities.
- Build and leverage a network of client relationships to understand business needs and position Arcadis as a trusted partner.
- Manage relationships at executive and deal execution levels, maintaining a visible market presence.
- Lead, coordinate, and manage delivery teams to ensure successful client outcomes.
Experience
Bachelor or professional degree in business, management, surveying, or a related field.
Strong understanding of consulting, business development, and leadership principles.
Broad knowledge of technical due diligence, sustainability, development monitoring, and asset management of real estate assets.
Proven track record of building trusted adviser relationships and generating revenue at all levels.
Experience in Funder/Developer Monitoring Services and delivering Technical Due Diligence reports is highly desirable.
About you
Strong and effective communication and interpersonal skills.
Ability to lead, coordinate, and manage delivery teams effectively.
Visible market presence with the ability to leverage networks to deliver opportunities.
Strategic thinker with a client-focused approach.
Committed to driving growth and delivering value-creating outcomes for clients.
Qualifications
Bachelor or professional degree as noted above.
Relevant professional certifications or training in related fields would be advantageous but are not mandatory.
Arcadis





















