Location
Hybrid – Camelford House, Vauxhall, Bermondsey, London

Hours
36 hours per week

Salary
Up to £67,250 per annum, depending on experience

About the Role
As a Framework Manager at Thames Water, you will provide framework-level commercial governance, contractual assurance, and performance oversight across multi-partner framework agreements. You will ensure partners remain compliant, value-focused, and continuously improving throughout the framework lifecycle. Acting as the central point of coordination for framework obligations, KPI performance, partner engagement, and audit readiness, you will enable confident decision-making and foster strong partner relationships.

Your key responsibilities will include:
- Assuring compliance with framework agreements, schedules, and obligations across all partners
- Coordinating the annual Framework Agreement price adjustment process, managing submissions, approvals, and audit records while leaving commercial decisions to Commercial Managers
- Supporting IR35 assurance processes by coordinating submission and review of partner IR35 data with the Tax function
- Managing Partner Management Plans (Exit, Business Continuity & Disaster Recovery, Continuous Improvement, and Conflict of Interests Management plans), ensuring documents are current, compliant, and formally accepted at six-monthly intervals
- Coordinating monthly review and assurance of Partner KPI Submission Reports, facilitating agreement with internal stakeholders and partners
- Overseeing quarterly performance review cycles, ensuring outputs are captured, agreed, and recorded
- Managing delivery of Relationship Management KPIs through six-monthly 360-degree surveys and associated action plans
- Providing clear performance insight to senior stakeholders, enabling evidence-based challenge and decision making
- Facilitating structured engagement with framework partners through regular catchups, quarterly reviews, and Supplier Forums
- Leading development and implementation of initiatives that strengthen collaboration and recognise supplier excellence, supporting a positive and high-performance partner culture
- Maintaining oversight of Conflict of Interest (COI) requirements at individual and organisational levels, ensuring declarations, mitigation plans, and COI management plans are in place and effective
- Ensuring regulatory and legal compliance activities are embedded into routine framework governance

Experience
- Strong background in procurement, supplier management, or commercial assurance within complex, multi-supplier environments
- Demonstrable experience of framework agreements, contract governance, and KPI management
- Ability to coordinate multiple stakeholders and approval routes while maintaining audit-quality documentation
- Confident communicator able to challenge constructively and influence senior internal and external stakeholders
- High attention to detail with the ability to see the wider commercial and strategic picture

About you
- Experience working in regulated or highly governed environments is desirable
- Knowledge of CPIH-linked price adjustment mechanisms, IR35, and conflict of interest management is advantageous
- Experience of supplier performance frameworks and continuous improvement methodologies would be beneficial

Qualifications
No specific qualifications are stated; however, relevant experience and skills as outlined above are essential.