Location
High Wycombe

Hours
Full Time

Salary
Negotiable

About the Role
As Product Delivery Manager, you’ll play a key role in the day-to-day delivery and development of Biffa’s Microsoft Dynamics 365 platform. This is a varied, hands-on role combining Agile delivery and Scrum leadership with structured project management, from leading sprint ceremonies and backlog delivery to managing platform upgrades, major enhancements, integrations and M&A-driven change. You’ll be equally comfortable leading a stand-up, unblocking a delivery team and managing a complex project through to successful delivery.

Your core responsibilities include:
- Leading the day-to-day Agile delivery of the Product team, facilitating Scrum ceremonies and ensuring effective sprint planning, execution and continuous improvement.
- Owning the Azure DevOps backlog and sprint boards, ensuring accurate work items, priorities and delivery data while tracking key sprint metrics and team performance.
- Acting as a leader by removing blockers, managing dependencies and coordinating internal teams, external resources and third-party delivery partners.
- Leading the end-to-end delivery of major platform changes including upgrades, enhancements, integrations and migrations, alongside ongoing BAU/product delivery.
- Applying strong project management discipline by maintaining delivery plans, RAID logs, resource plans, budgets and governance reporting.
- Coordinating key delivery activities including testing, UAT, cutover, go-live, hypercare and post-implementation support.
- Partnering with Product Managers to shape and sequence roadmap priorities, balancing team capacity across BAU, enhancements and major projects.
- Acting as a key delivery contact for business and IT stakeholders, providing clear reporting, managing risks and expectations, and leading communications for major releases and changes.

About Biffa
Biffa is changing the way people think about waste. Whether turning waste into sustainable power, finding new ways to recycle it or keeping it off the streets, Biffa believes every day is an opportunity to improve the lives of millions. With over 11,000 people nationwide, Biffa offers a career that is rewarding, challenging and never dull. The company champions diversity and equality to foster a creative and effective working environment.

Experience
- Proven experience as a Scrum Master, Agile Delivery Lead or IT Delivery Manager, leading cross-functional teams and Agile ceremonies.
- Strong experience delivering projects end-to-end, including planning, risks/issues, budgets, governance and reporting.
- Hands-on experience with Azure DevOps (preferred) or Jira for backlog, sprint and work-item management.
- Experience delivering change across enterprise applications/platforms such as Dynamics 365, SAP or Oracle, with a good understanding of associated business processes.
- Strong stakeholder management and communication skills, confident working across delivery teams and senior business/IT stakeholders.
- Experience working within a Product Operating Model and comfortable flexing between Agile and traditional project delivery approaches.

About you
- A pragmatic, hands-on problem solver, able to remove blockers, manage competing priorities and bring structure to ambiguity.
- A collaborative leader with a continuous improvement mindset, able to challenge existing ways of working and drive better delivery outcomes.

Qualifications
No specific qualifications are stated; however, relevant certifications or experience in Agile delivery, Scrum, and project management will be advantageous.