Location
Carlisle

Hours
Full Time - 40 hours per week, Monday to Friday, starting at 08:00

Salary
Negotiable

About the Role
The Transport Administrator (Traffic Dispatcher) is responsible for managing the day-to-day organisation of depot operations through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers while maintaining health & safety standards and ensuring environmental and O licence compliance. This role requires a dynamic individual who enjoys problem-solving and is passionate about delivering exceptional service. Core responsibilities include optimising routes and vehicle utilisation, managing driver availability and compliance, overseeing vehicle checks and maintenance, handling administrative tasks such as payroll, timesheets, tachograph records and reporting, and driving cost-efficiency by analysing depot data to improve operations. This role also offers the opportunity to engage with employee initiatives and contribute to continuous improvement beyond desk-based tasks.

Experience
Experience in administration, call handling, or working in a time-critical environment is advantageous. Knowledge of the local area is essential.

About you
You are customer focused, engaging, and able to support a diverse customer base. You possess a solutions-driven mindset with strong problem-solving skills. You can plan, prioritise, and meet tight deadlines effectively. Proficiency with business software and MS Office, especially Excel, is required.

Qualifications
Transport Manager CPC qualification would be an advantage or a willingness to work towards this qualification.