Location
Middlesbrough, England, United Kingdom

Hours
Monday to Friday, 40 hours per week
Start/Finish Times: 07:30/08:00 to 16:30

Salary
Negotiable

About the Role
The Transport Administrator (Traffic Dispatcher) is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers while maintaining health & safety standards and ensuring environmental and O licence compliance. This role requires a dynamic individual who enjoys problem-solving and is passionate about delivering exceptional service.

Your core responsibilities include optimising routes and vehicle utilisation to deliver top-class service, managing driver availability and compliance with regulations, overseeing vehicle checks, safety and maintenance, handling administrative tasks such as payroll, timesheets, tachograph records and reporting, and driving cost-efficiency by analysing depot data and improving operations. This is more than just a desk job; you will also engage with employee engagement and improvement initiatives.

Biffa is dedicated to changing the way people think about waste by turning it into sustainable power, recycling, and keeping communities clean. With over 11,000 employees nationwide, Biffa is the UK’s No. 1 choice for business waste management. The company champions diversity, equity, and inclusion to create a creative and effective working environment that reflects the communities it serves.

Experience
Experience in administration, call handling, or a time-critical environment is a plus. Proficiency with business software and MS Office, especially Excel, is required.

About you
You have a strong knowledge of the local area, the ability to plan, prioritise and meet tight deadlines, and a solutions-driven mindset with excellent problem-solving skills.

Qualifications
No specific qualifications are stated; however, relevant experience and proficiency with required software are essential.

Benefits
- Company pension scheme
- Access to a wide range of discounts at popular high street stores, supermarkets, restaurants and online retailers
- Cycle to Work scheme
- Dental care benefits
- Access to doctor and healthcare services
- Personal Protective Equipment (PPE) provided
- And many more