Location
Primarily at Heathrow Airport, Hounslow, London, with occasional travel to other sites as required.

Hours
40 hours per week, Monday to Friday, 8am to 4.30pm

Salary
Up to £32,000 per annum plus annual bonus and Veolia benefits

About the Role
Join Veolia and help us take better care of the world's resources while contributing to a sustainable future. As a Meter Reader, you will conduct daily meter downloads (FEGP and PCA), learn designated meter reading routes, program and download data from meters using specialised software, and ensure all information is accurately sent to end users. You will record manual readings for AMR meters as required and support the transition from paper-based to electronic meter readings across the site. Investigating customer complaints related to meter readings, verifying accuracy against billing, and reporting findings to your line manager will be key responsibilities. You will also conduct site-based utility assessments, gather usage information, and provide data to the central team while maintaining daily communication with your line manager about workload and challenges. Additionally, you will provide advice, recommendations, and training support to junior meter readers and team members as needed. Maintaining up-to-date compliance training (Airside Pass, Driving, Heathrow Electrical Safety, UKPNS HV substation entry), adhering to health & safety policies, and maintaining professional conduct when interacting with airport passengers and clients are essential aspects of this role.

What Veolia Offers
25 days of annual leave plus bank holidays
Access to company pension scheme
Free physiotherapy and 24/7 GP service
Discounts on groceries and well-known retailers
Resources to support physical, mental, and financial health
Ongoing training and development opportunities to help you reach your full potential

Experience
Experience in utility meter reading is required.
Knowledge of utility infrastructure and systems, especially electricity, is essential.
Experience with Elster Smartset / PMU software is required.

About You
Comfortable using IT equipment and applications, particularly Microsoft Office and Google.
Full driving licence is required.
Ability to maintain professional conduct and communicate effectively within a team.
Committed to following health & safety policies and procedures.

Qualifications
UKPNS HV substation entry awareness is desirable.
Electrical Safety Rules level 1 is desirable.
Compliance training such as Airside Pass, Driving, and Heathrow Electrical Safety must be maintained.