Location
Hybrid - primarily field-based across the West Midlands, including Shropshire and Worcestershire.

Hours
Full-time, 37.5 hours per week with flexibility to suit individual needs. Regular travel across the region, including weekend work and occasional national travel to support events.

Salary
£30,075 per annum

About the Role
We are seeking an inspiring and results-driven Regional Performance Manager (Face-to-Face Fundraising Area Manager) to lead a passionate team of membership fundraisers across the West Midlands. You will lead and develop a team of up to eight Membership Fundraisers, coaching them to achieve ambitious fundraising targets while delivering exceptional engagement experiences. This hands-on role requires you to regularly work alongside your team in the field, providing support, coaching, and motivation to perform at their best.

You will work closely with RSPB reserves in your region, including regular visits to sites such as Sandwell Valley and Middleton Lakes, and take a lead role in coordinating national events like shows at the NEC. Your leadership will be key to growing RSPB membership while maintaining the highest standards of ethical fundraising.

Relocation support may be available for the right candidate.

Experience
- Proven experience managing high-performing teams in a public engagement environment such as sales, fundraising, or retail.
- Valid UK driving licence with the ability to reach all locations without relying on public transport.

About you
- Strong leadership and coaching skills with the ability to inspire and motivate others.
- Excellent interpersonal and communication skills.
- Strong organisational and planning abilities to balance multiple priorities.
- Confidence in giving and receiving constructive feedback.
- Understanding of leadership frameworks such as SMART objectives, situational leadership, and root cause analysis.

Qualifications
- Familiarity with the RSPB’s mission and values is desirable.
- Knowledge of ethical fundraising practices and relevant codes of conduct is advantageous.

Additional Information
- Company van provided for work-related travel (work use only, all expenses covered).
- 26 days annual leave plus bank holidays and one additional paid volunteering day per year.
- Access to a free 24-hour Employee Assistance Programme for you and your close family.
- 20% discount on RSPB retail (in-store and online) plus holiday booking discounts.
- Pension scheme with RSPB matching contributions up to 7%.
- Green benefits including cycle-to-work scheme and green loans.

We are committed to diversity and inclusion and encourage applications from underrepresented groups in conservation. This role requires the right to work in the UK and is not eligible for visa sponsorship.