Location
Reading

Hours
Monday to Friday, 9am – 5pm

Salary
Up to £85,000 per annum

About the Role
We’re looking for a decisive and delivery-driven Productivity Platform Owner to take full accountability for the end-to-end lifecycle of a defined technology platform and its associated services. The Productivity Platform enables a modern, AI-powered digital workplace that drives workforce effectiveness and organisational productivity. You will own the strategy, roadmap, and lifecycle of core productivity capabilities, including Microsoft 365 services and a Copilot Centre of Excellence (CoE) to accelerate AI adoption at scale. The platform focuses on embedding intelligent workflows, optimising collaboration patterns, and maximising value from productivity investments through adoption, governance, and continuous improvement. You will ensure experiences are secure, intuitive, and designed around how employees work, not just the tools they use.

Key responsibilities include owning Microsoft 365 and Copilot platform services end-to-end, defining and maintaining the platform roadmap and strategy, driving adoption of digital workplace tools and workflows, translating business needs into platform capability and design, and improving service performance using data, insight, and feedback.

Base location: Clearwater Court
Contract type: Permanent – Hybrid

What’s in it for you?
Competitive salary up to £85,000 per annum, generous pension scheme, 26 days annual leave (increasing with service) plus bank holidays, performance-related pay scheme, private healthcare, and a wide range of wellbeing and lifestyle benefits.

About Thames Water
We are the UK’s largest water and wastewater company, serving more than 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference to millions of lives while helping to protect the world’s water for future generations.

Experience
- Experience managing workplace or productivity platforms
- Strong understanding of Microsoft 365
- Ability to define roadmaps and service models
- Experience with Microsoft Copilot or AI tools (desirable)
- Experience delivering digital adoption programmes (desirable)

About you
Strong stakeholder engagement skills, decisive and delivery-driven with the ability to translate business needs into platform capabilities and design.

Qualifications
ITIL Foundation qualification or equivalent experience