Location
Didcot, Oxfordshire

Hours
Monday to Friday, 36 hours per week

Salary
£40,000 - £42,000 per annum, depending on experience and skills

About the Role
We are looking for an organised, detail-oriented, and proactive Supply Chain Technician to join our high-performing team. This key role operates at the intersection of critical material management and distribution centre operations, ensuring the seamless flow of goods and information across the supply chain. You will be responsible for processing and tracking orders, maintaining inventory accuracy, supporting warehouse activities, and acting as a key communication link between the supply chain, inventory, logistics, and operational teams.

Order & Inventory Management
Process and plan customer orders from receipt through to completion and delivery. Manage urgent or high-priority orders, ensuring timely escalation and resolution. Maintain accurate inventory records, perform stock checks, and support replenishment planning. Monitor supplier deliveries, track inbound shipments, and flag delays or delivery issues. Act as a point of contact for supplier delivery queries and escalate issues appropriately.

Distribution Centre Operations
Support the Warehouse Operations Manager in the daily running of the distribution centre. Carry out key administrative tasks relating to warehouse, logistics, and inventory operations. Assist in maintaining a clean, organised, and compliant warehouse environment. Handle and prioritise urgent orders, liaising with stakeholders across the supply chain, inventory, and logistics teams to ensure timely resolution.

Supplier Delivery Coordination
Act as a site-based point of contact for supplier delivery issues, escalating concerns to the supply chain team as needed. Track inbound shipments, flagging delays or non-compliance with agreed delivery schedules.

Data & Reporting
Provide regular updates to the wider supply chain team on inventory performance, stock discrepancies, and delivery statuses. Support project activity by providing operational insight and process knowledge.

Cross-Functional Collaboration
Liaise daily with supply chain, logistics, customer service, and procurement teams to align on priorities. Represent operations in supply chain meetings and support cross-functional improvement projects.

Experience
- Experience in supply chain, inventory management, or warehouse operations within a logistics or distribution environment.
- Proficient in Microsoft Excel for data manipulation and reporting.
- Experience working with ERP or inventory systems (e.g., SAP, Oracle).
- Good understanding of health and safety requirements in a warehouse or distribution centre setting.

About you
- Strong administrative skills with close attention to detail and organisational capability.
- Ability to handle urgent orders and resolve problems effectively under pressure.
- Proactive, organised, and able to communicate effectively across multiple teams.

Qualifications
No specific qualifications required, but relevant experience and skills as outlined above are essential.

Benefits
26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
Contributory pension – Defined Contribution - Maximum of 12% (2x employee contribution).
Personal Medical Assessments – available once a year.
Performance-related pay plan linked to company performance measures and targets.
Wider benefits scheme including a benefits hub with offers and wellbeing support.
Flexible working arrangements and meaningful career opportunities within a diverse and inclusive workplace.